Ryanair’s O’Leary: Who Knew Being Nice Could Be so Profitable?

(Bloomberg) -- Ryanair Holdings Plc Chief Executive Officer Michael O’Leary talks about business strategy and the airline industry. O'Leary speaks with Stephanie Ruhle and Erik Schatzker on Bloomberg Television's "Market Makers." (Source: Bloomberg)

For the first 20 years of his career in the airline business, Ryanair CEO Michael O’Leary liked to think that he was always right and his customers always wrong.

To continue reading this article you must be a Bloomberg Professional Service Subscriber.