Photographer: Andrew Harrer/Bloomberg

Twitter CEO Dick Costolo Q&A: What to Do When People Say ‘You Suck’

A background in improv comedy helps

Twitter Chief Executive Officer Dick Costolo has had a rough couple of years, taking the company through an initial public offering and shuffling his management team to deliver on high expectations of user and sales growth. Last week, Twitter reported revenue that missed analysts’ projections for the first time, causing its stock to plunge.

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