JetBlue Fliers Slowed as Computer Failure Spurs Manual Check-Ins

A system-wide computer failure at JetBlue Airways Corp. Monday led to long lines in several airports around the country as passengers had to be checked in manually.

The issue affected a number of computerized functions at the airline, making data needed for normal operations inaccessible, JetBlue spokesman Doug McGraw said. The situation was resolved at about 6:15 a.m. in New York and the carrier said it’s “working to resume normal operations now.” There may be “some delays” throughout the day, McGraw said in an e-mailed statement, without providing specifics.

Flight tracking service FlightAware reported 495 total delays within, into or out of the U.S. It showed no delays for JetBlue.

Passengers were backed up at Boston’s Logan Airport, New York’s Kennedy Airport and Tampa International Airport, according to the Boston Globe.

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