Salesforce Melds Artificial-Intelligence System Into Software

Marc Benioff, chairman and CEO of Salesforce.com Inc., delivers a keynote address during the DreamForce Conference in San Francisco, on Oct. 14, 2014.

Photographer: Noah Berger/Bloomberg

Salesforce.com Inc. has started working to integrate artificial-intelligence technology from acquisition RelateIQ Inc. into its software, seeking to add predictive capabilities that will help it compete with younger startups.

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