Apple isn’t having such a great week after all. It has sold more than 10 million new handsets (and landed on the cover of Bloomberg Businessweek). Yet its missteps seem to be commanding more attention: reports of the supersize iPhone 6 Plus bending in people’s pockets and an absolutely unmissable documentary about the ranks of Mandarin-speaking resellers at the front of Manhattan’s Apple Store lines on the first day of sales.
And now this: Apple released, and then promptly withdrew, an update to the iPhone’s operating system, IOS 8.0.1. The software was offered to users on Wednesday and was designed to address several bugs with the initial release. But the updates actually made things worse, interfering with the iPhone’s ability to make voice calls and the function of the TouchID fingerprint scanner.
Apple quickly acknowledged the problem and took the rare step of withdrawing the update. Anyone who manually installed it will have to go through the cumbersome process of “backgrading” to the previous version. Apple also released a terse media statement:
