TaskRabbit has always been aware that using its service requires users to suspend a bit of disbelief. The online marketplace invites people to post odd jobs and perfect strangers to bid against one another for the assignment. If all goes well, this is a potentially significant convenience for people with money and smartphones, and a nice way to make a few bucks for those with extra time. But what if things don’t go well?
Starting on Thursday, the company will be offering $1 million in insurance for property damage or bodily injury for people who post tasks or carry them out, if it’s the result of negligence by, for example, the person performing a task. It is also insuring losses due to theft up to $10,000. TaskRabbit itself covers the premiums and deductible of the insurance.