The Human Hack: How to Fight an Internet Risk Technology Can't Fix

The security room of Poste Italiane headquarters in 2009, where they handle computer security, and fight phishing--the criminally fraudulent process of attempting to acquire sensitive information by masquerading as a trustworthy entity via email. Photographer: Roberto Caccuri/Contrasto via Redux

A year ago, James Robinson played a trick on about 600 salespeople at a company where you wouldn't expect the employees to be easily fooled.

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