Home Depot Is Accused of Shaking Down Suspected Shoplifters

Photograph by Daniel Acker/Bloomberg

Jimin Chen received two worrisome letters this summer. Both came from a law firm hired by Home Depot. The first demanded payment of $350 to settle claims that he shoplifted from a California store. According to Chen, in early June he had been wrongly accused of taking two pairs of work gloves (priced at $3.99 each) as he purchased nearly $1,500 worth of merchandise from Home Depot. A second letter demanded $625. Both helpfully included five ways he could pay, and both threatened legal action if he didn’t.

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