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BMW Owners Vent Anger at Months-Long Wait for Spare Parts

South African Neels Kilian was as proud as any BMW owner could be when he got his new 3-Series in May. After getting into an accident a few weeks later and still waiting today for repairs, he’s reconsidering that sentiment.

The resident of Gauteng, South Africa, needs a rear fender replaced before the car is drivable again. In the meantime, he’s still making a monthly payment of 8,000 rand ($770) and has to bear additional costs for work travel because he hasn’t been offered a loaner.