What's Wrong With Big Banks? Too Many Lost CustomersJeffrey Pfeffer
As the soap opera about whether Jamie Dimon will or will not continue to hold the chairman’s role at JPMorgan Chase continues, and while there is ongoing discussion of whether banks are too big to fail, what’s missing from the conversation is much sense of the real problem at big banks—a problem that partly drives the bizarre risk-taking in the first place. That problem is losing too many high-value customers. I was reminded of this when a friend who currently does business and personal banking with Comerica asked for a recommendation because he intends to move his accounts.
To continue reading this article you must be a Bloomberg Professional Service Subscriber.
If you believe that you may have received this message in error please let us know.
- Goldman Sachs Sees Four 2018 Fed Rate Hikes as U.S. Growth Gains
- The Latest on the Political Turmoil in Zimbabwe
- Norway Idea to Exit Oil Stocks Is ‘Shot Heard Around the World’
- Tesla Unveils ‘World’s Fastest Production Car’ and Electric Big Rig
- Norway Oil Bosses Insist End Isn't Nigh After $35 Billion Shock