Hidden Costs of the Citi SuccessionStephen A. Miles and Nathan Bennett
It came as quite a surprise when it was announced earlier this month that Citigroup Chief Executive Vikram Pandit was leaving his position, effective immediately. Pandit’s tenure at the bank came during challenging times for the financial industry, and though some were disappointed by the bank’s performance under his leadership, there was evidence that Citi was finding its way forward from the recession. Even if the decision to force Pandit out was a good one, the way it was done shows the failure of a leader to understand the potential collateral damage caused by the way a decision is made and carried out.
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