Why Self-Awareness Is Crucial for Entrepreneurs

Mel Gibson as William Wallace in "Braveheart" Photograph by Everett Collection

Richard J. Harrington’s entrepreneurship experience includes starting a plumbing supply business with his brother and nearly three decades of helping transform a Canadian holding company into what is now Thomson Reuters. Today he is executive chairman at Cue Ball, a venture capital firm in Boston. I spoke recently to Harrington, 65, about his career and the new book he co-authored, Heart, Smarts, Guts, and Luck: What It Takes to Be an Entrepreneur and Build a Great Business (Harvard Business Review Press, 2012). Edited excerpts of our conversation follow.

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