When Angelo Amato, a former Nokia Oyj customer, went to get a new smartphone at an AT&T Inc. store in Manhattan last week, he never got a chance to even see the Finnish company’s models. The shop didn’t have any of Nokia’s nine-month-old Lumia line on display and the salesman didn’t mention it as an option.
“I would consider a Nokia again, but I’ve never heard of Lumia,” said Amato, 41, who runs Dominick’s Café in New York and owns an Android phone made by HTC Corp.