What I’ve Learned Working With Techies

Photograph by Timothy Archibald

I got my first taste of the quirky and sometimes infuriating digital culture when I joined U.S. Robotics (once a leading modem maker) in 1988. Although we associate technology with rules and logic, many of the brilliantly nerdy people in product development were as right-brained and whimsical as any poets or musical-theater majors.

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