Sorry Fiber Fans, I've Got Some Bad News
More than 70 percent of U.S. broadband customers are happy with their overall service, ranking it between 8 and 10 on a 10-point scale, according to Leichtman Research Group. A mere 3 percent scored their service with a 3 or less on the recently conducted survey, while just 26 percent said they're "very interested" in receiving faster speeds at home. In other words, big, bold fiber efforts, such as Verizon's FiOS, aren't yet supported by consumer demand.
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