Five Ways to Ensure Mediocrity in Your Organization

The last time I checked, the U.S. led the world in productivity per employee. That's the good news. The bad news is that much, if not all, of that boost in productivity has come on the backs of workers, especially salaried types viewed by too many management teams as infinitely elastic resources. As one management consultant told me: "The average company takes better care of its copiers than it does its talent."

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