Not a Consultant, an Interim Executive

When 35-year-old Tone Software recently acquired a competitor, it had one of those "good problems" in business—a flood of global interest in its software programs, which underpin communications and network infrastructure. "We didn't know how to handle the influx and how to take advantage of it" with current sales staff, says Shirley Balarezo, who was promoted to president 18 months ago after 13 years at the 50-employee Anaheim (Calif.)-based company.

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