J.D. Power: Wireless Call Quality Has Declined

Wireless call quality is getting worse, according to a new study.

Wireless call quality is getting worse, according to a new study. “….reported call quality problems have increased considerably in 2010,” according to the Feb. 18 report from J.D. Power & Associates. Out of 100 calls placed, 13 experienced some problems, up from 11 six months ago. In particular, the number of reported dropped calls has increased to six per 100 calls, up from four six months ago.

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