Treat People Like People, Not Roles
How do you feel when someone treats you as a role, rather than as a person? Think, for example, of the salesperson or customer service representative who treats you like a customer by reading their scripts to you over the phone or using obvious closing techniques before you are ready to buy. Or there’s the manager who treats you as a subordinate or even the parent who treats you like a child long after you’ve become an adult.
To continue reading this article you must be a Bloomberg Professional Service Subscriber.
If you believe that you may have received this message in error please let us know.