Get Personal with Your Audience

Layoffs, scandals, and scams are taking their toll on employees' trust and customers' trust of businesses large and small. But with every presentation, business leaders have the ability to regain that trust. One way to do so is by getting personal. I'm not talking about anything more than expressing heartfelt emotion in a focused way, but it's an important skill that few presenters remember when they get in front of an audience. Consider the following tips.

To continue reading this article you must be a Bloomberg Professional Service Subscriber.