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Managing Virtual Workers

An Ernst & Young partner who has been managing teams virtually for more than a decade explains how to get the best out of remote workers
Managing Virtual Workers
Tim Gough

Managing employees can be challenging even in the best of times.

During a recession, when demands and stress levels rise, it can become even more difficult, especially with a greater number of employees working remotely. Billie Williamson, a partner at Ernst & Young and the company's Americas Inclusiveness Officer—she oversees E&Y's diversity programs—has been managing virtual teams for more than a decade. Here, Williamson shares her insights and strategies for working and managing effectively in the virtual office: