The Trouble with Performance Reviews

No one likes to give them or get them. But you can conduct performance reviews that actually assess performance. Here's how

Some years ago a human resources manager at a Silicon Valley computer company offered managers free tickets to San Francisco Giants games if they completed their subordinates' performance reviews on time. When David Russo headed up human resources for software maker SAS Institute, he earned employee cheers for a bonfire celebration that burned appraisal forms and ended annual reviews.

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