NPD: Consumers Are Dissatisfied with Netbooks

A new survey shows that a lot of consumers who buy netbooks may be dissatisfied with their purchases. Clearly, PC makers and retailers need to do a better job explaining the differences in capabilities between netbooks and regular laptops to consumers.

A new survey shows that a lot of consumers who buy netbooks may be dissatisfied with their purchases. In late spring, consultant NPD surveyed 600 online consumers to gage their impressions of the popular mini-laptops called netbooks.

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