Turn Your Company into a Shortcut

A "shortcut" is an employee or organization that's indispensable. Here are strategies for using your best people to the utmost advantage

I recently spoke to a client who is a senior vice-president for sales at one of the world's largest computer companies. She is in the midst of major layoffs, and she told me quite frankly that the employees who are being let go are "the ones who are not shortcuts." She continued: "There is too much to keep track of and too much to be done with fewer people. As tough as it might sound, if people can't figure out how to contribute and make themselves indispensable, then there is no place for them." This SVP embraces what I call "the shortcut culture."

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