India: Not Just for Back-Office Work

India tackles complex tasks, including those in the medical and legal fields
Law firm founder Weitz was able to increase his partnership's caseload. JEFF WOJTASZEK

Last year, Eric Weitz was turning business away. His Philadelphia law firm, Weitz Garfinkle Datz, regularly found itself pitted in court against large corporate law firms with "unlimited, incredible resources," he says. The four attorneys in his 10-person, $1 million company simply couldn't take on all the complex insurance and medical cases brought to them. Weitz's solution: outsource some of the firm's medical consulting and document management work to a company in India. "I used to have to cobble together assistance from a number of different local vendors," says Weitz. "But when you're a small firm you tend to go to the back of the list."

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