Leadership After Layoffs

To keep your business going, determine what your clients and prospective customers want most. Then work with your remaining employees to refocus their efforts

How does a small business owner manage morale and regain momentum after making staff cuts? It's important to set the right tone, says Patrick Sweeney, president of international management firm Caliper, based in Princeton, N.J. Above all, rethink your staffing situation strategically and resist the temptation to simply dump extra work on your remaining employees, he warns. Sweeney spoke to Smart Answers columnist Karen E. Klein recently; edited excerpts of their conversation follow.

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