Issue: Jack Connors: Managing Succession

In picking his successor as head of ad agency Hill Holliday, founder Jack Connors focused on an insider

Succession planning is a huge issue for companies. Many don't to it properly, if at all, resulting in disruptive management transitions that are bad for morale and business. In companies where it's approached seriously, it's a preoccupation for both senior management and the board. For Jack Connors, founder and chairman of Boston ad agency Hill Holliday, succession planning was a personal matter.

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