Bridging the Gap Between Boomers and Gen Y

Make the work meaningful, stress feedback positive, and be flexible in letting people figure out how to accomplish the task

The other day I walked into a local restaurant and listened as a fiftysomething manager lashed out at a twentysomething employee. Such interactions occur far too frequently in workplaces across the country. For the two generations to work effectively with one another, they need to recognize how their different life experiences and expectations affect they way they communicate. As a business owner, it's your job to create an environment where this is possible. Tamara Erickson, author of a new book, Plugged In: The Generation Y Guide to Thriving at Work, and I spoke recently about common misunderstandings between boomers and Gen Yers—and ways business owners managing both groups can resolve them.

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