Your Customer's Experience on Your Web Site

To truly understand a customer’s experience with your Web site or Web-based application, you need to know exactly what end-users are seeing at all times. For this purpose, Web performance monitors let you simulate end-user activity and test your site’s performance at all stages of the online experience. In general, such tools let you create monitoring scripts by simply walking through typical user activities such as putting items in a shopping cart and checking out or logging into a customer portal. They also show you exactly what is happening from the perspective of the Web browser, allowing you to measure site availability, response times of different site functions, download times, and more, giving you insight into just how well your applications perform in the real world.

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