Donald Berwick: Curing the Healthcare System

How Dr. Donald Berwick and the Institute for Healthcare Improvement apply business best practicesfrom lean manufacturing to innovation

People go to the hospital to get well. Yet every year, some 15 million patients at U.S. hospitals are harmed—by surgical errors, bed sores, hospital-acquired infections, or other complications. Such avoidable conditions add tens of thousands of dollars to the cost of a patient's hospital stay, and an estimated 100,000 people die as a result, according to the Centers for Disease Control & Prevention.

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