Obama's Victory: A Consumer-Citizen Revolt

The election confirms it's time for sober reappraisal and reinvention within the business community. If you don't do it, someone else will

This column is dedicated to the top managers of American business whose policies and practices helped ensure Barack Obama's victory. The mandate for change that sounded across this country is not limited to our new President and Congress. That bell also tolls for you. Obama's triumph was ignited in part by your failure to understand and respect your own consumers, customers, employees, and end users. The despair that fueled America's yearning for change and hope grew to maturity in your garden.

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