Best Practices from the Best Employers

What makes these the top small companies to work for? Their No. 1 priority is good communication as part of management strategy

The nation's top 25 small business employers were named last month following a survey conducted by the Society for Human Resource Management and research and management consulting firm Great Place to Work Institute. About 350 small companies were surveyed out of 424 nominations. The companies were required to pay an administrative fee of $1,100 before they were surveyed. The companies share certain common values when it comes to their employees, says Deb Cohen, chief knowledge officer at SHRM. She and Hal Adler, president of GPWI, spoke recently with Smart Answers columnist Karen E. Klein about the best practices uncovered by the survey. Edited excerpts of their conversation follow.

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