Email Overload Can be a Good Thing, Too

There’s a smart post over at the Harvard Business Review’s Editors’ Blog about email overload, and whether it’s really as bad of a thing as everyone’s talking about. Editor Paul Hemp talks to Anne Mulcahy, who says that while email overload is one of her biggest pain points, it’s also crucial to managing her organization. People are more willing to put things down in email that they might not say to her, and therefore it’s critical that the use of email is not discouraged.

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