We got some good news from Web-calling provider Vonage today. For the first time ever, in the fourth quarter Vonage reached operational profitability — actually ahead of schedule. The company was only supposed to reach this milestone in the first quarter of 2008.
What’s more, Vonage’s net loss narrowed. And the company just appointed a new chief of customer care, a position that’s been vacated since October. I talked to interim CEO Jeffrey Citron soon after the company’s earnings announcement, and he emphasized that the restructuring effort “is working, the underlying metrics are getting better.”