Creating a Great Place to Work

Griffin Hospital created an award-winning work environment by honoring its commitment to open communication. Our columnist explains how

The research and consulting firm Great Place to Work Institute recently issued its annual list of the best companies to work for in the U.S. In the past several years, I have interviewed leaders at some of the companies on the list, including Google (GOOG), Intuit (INTU), Cisco (CSCO), Paychex (PAYX), Baptist Health South Florida, and FedEx (FDX). While benefits are important, our conversations show that employee engagement is crucial—employees want to work in an environment where they have a voice. For one example of a company that has managed to create such an environment, consider No. 49 on this year's list, Griffin Hospital in Derby, Conn.

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