EBay Courts 'Power Sellers'

By cutting fees for big sales and boosting defenses against fraud, eBay shows it's listening to top-flight users. But what about the little guy?

New management at eBay (EBAY) wants to send the message that it's listening to users' complaints. It did that Jan. 29 by announcing sweeping changes to what it charges people who sell items through the e-commerce giant. But if there's a subtext to the message, it's that eBay's listening to some users more than others.

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