A What-If Arsenal Can Solve 90% of Your Customer Complaints

Sometimes customer emotions can be volatile and tempers slippery when a problem with service arises. But sending customers off to the nearest store or telling them that you can’t do anything to help is not going to cut it. Doing so will only make them more likely to avoid your company in the future. That’s why businesses need to create a "What-If Arsenal" to resolve customer complaints.

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