The Manager: Master and Servant of Power

If differences in personality don't account for most workplace conflicts, what does? The power dynamics in the organization

The Idea in Brief

When one person in a work relationship holds power over another, difficulties ensue. Managers' and direct reports' perspectives are often diametrically opposed. Most managers expect their direct reports to be loyal, honest, and willing to follow orders. They view these expectations as completely compatible. Direct reports, however, often experience them as quite contradictory. How can you be loyal and disagree with your boss at the same time?

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