Sprint to Customers: You Are Fired

Sprint just kicked out a bunch of its own customers. Their offense? Calling Sprint's customer service a lot. If you've been one of this letter's recepient, please contact me.

Sprint is not just revamping its image and its marketing campaign, but also shaking out its customer base. According to some blogs, the company just sent a letter to a bunch of customers notifying them that it’s dumping them. These customers’ offense? Calling Sprint’s customer service a lot. That’s exactly the sort of message Sprint needed to send out to boost its customer retention, doesn’t it (just kidding).

Have you gotten a letter like that from Sprint, or another wireless carrier? I’d love to hear from you. Please e-mail me as soon as possible at olga_kharif@businessweek.com. Thanks for your help!