Sprint to Customers: You Are Fired
Sprint is not just revamping its image and its marketing campaign, but also shaking out its customer base. According to some blogs, the company just sent a letter to a bunch of customers notifying them that it’s dumping them. These customers’ offense? Calling Sprint’s customer service a lot. That’s exactly the sort of message Sprint needed to send out to boost its customer retention, doesn’t it (just kidding).
Have you gotten a letter like that from Sprint, or another wireless carrier? I’d love to hear from you. Please e-mail me as soon as possible at firstname.lastname@example.org. Thanks for your help!
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