Engaging Employees

Workers want a relationship with their managers, so they need a career development plan. Managers have to act more like coaches than bosses

Dr. Beverly Kaye is a great friend (from our UCLA days) and a world expert on career issues in the workplace. She is the co-author of three popular books on careers and engagement—Up Is Not the Only Way, Love 'Em Don't Lose 'Em, and Love It Don't Leave It. We recently had a chance to talk about her latest ideas on keeping employees engaged. Here are edited excerpts of our conversation:

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