The Doc's In, but It'll Be a While
Susan M., a 54-year-old human resources executive in New York City, faithfully schedules a mammogram every year, calling each April because she knows it will take at least six weeks to get an appointment. She went in for her routine screening at the end of May, and a few days later learned she would need a second mammogram because the first wasn't clear enough. First date available: July 3. After complaining to a supervisor, Susan (who didn't want her last name used) got an appointment for a week later, and that's when the real waiting started.
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