'Onboarding': Easing In New Executives

If the senior employee you've spent thousands recruiting is a bad fit, you lose even more. Here's how to ensure a smooth transition

As a teacher, nothing makes me happier than to see something I've taught to others get passed on—the Pay It Forward concept in action. Six years ago, I had the privilege of coaching Sue Schaefer. At the time, she was the senior vice-president of a large telecommunications company. When I met Sue, she was a very well-respected leader who was working hard to get even better. What was unique about the engagement is that Sue and her team all had coaches at the same time. Sue's group then went on to implement our behavioral-change process throughout the organization.

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