IBM Ups its Bet on Automation

Steve Hamm

IBM has already invested $6 billion in building up its business in India, and now comes a new initiative that, while not a bank-breaker, points to the company's resolve to win big in the outsourcing biz. Put it succinctly, the strategy is: Brains, not brawn. IBM on April 3 announced it has established a new software lab in Bangalore (35 researchers so far, and growing) dedicated to automating tasks in the huge data centers that it operates all over the world.

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