How to Treat the Touchy Colleague

Sometimes, even casual exchanges can set co-workers off. When you hit a nerve, learn from the experience instead of snapping back

It's pleasant to walk into the office on a sunny morning and hear "Good morning!" from your cheerful co-workers. It's something else entirely to say "Good morning" to a colleague and be met with "Keep your good morning to yourself!" But that's what happened to a friend of mine at work not long ago. Talk about a hostile work environment!

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