Fairly satisfied? Extremely satisfied?

Stephen Baker

Against every instinct, with the exception of procrastination, I clicked open a survey from Hotels.com about my most recent stay (at a Days Inn). But the questions I see regarding the cleanliness and comfort of the hotel are leave me frustrated. They ask for levels of satisfaction: Extremely dissatisfied, somewhat dissatisfied, neither satisfied nor dissatisfied, somewhat satisfied, or extremely satisfied. So... what do I check if I was "satisfied?"

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