The Ins and Outs of Homesourcing

Allowing employees to work from home can save time and money. But it's crucial to track productivity and ensure private info stays private

I own an online corporate concierge service with 10 employees. We hope to grow to 15 or 20 employees this year. Right now, all the employees work in the same office, but I'm considering moving into a smaller, centrally located office and "homesourcing" our call-center staff, so they would work from their homes. What are some of the ins and outs—and caveats—of homesourcing?

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