Big Media Gets a Second Life
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Still can't find it? Just look near the offices of CNET Networks (CNET), which on Sept. 26 unveiled its own five-story, glass-and-brick office structure in Second Life. The building is an exact replica of the company's headquarters in San Francisco, and it's set amid vast lawns overlooking Second Life's blue ocean. Look closely at that ocean and you'll see the island purchased by British news giant Reuters (RTRSY), which made its Second Life debut on Oct. 16.
Big media's land grab is well under way in Second Life, the online realm where real people, under the guise of avatars, mill and mingle and, in some cases, make a living. The game's audience, swiftly approaching 1 million, is growing at about 38% month over month, according to its creator, Linden Lab. The outfit expects to add 200,000 to 250,000 new players—many of them the coveted younger early adopters—in October alone. "Second Life is almost a phenomenon like [video site] YouTube, it's reached critical mass," says Chris Baker, senior associate editor at Wired magazine.
A VIRTUAL BUREAU.
And like so many other companies already setting up shop in Second Life, news organizations and other media outlets don't want to be left behind. As the virtual world grows up in the coming 12 months, it's only going to get more attractive to companies that want to send a multimedia message. "Everyone's been searching for the killer broadband offering, and this is it," says Justin Bovington, CEO of Rivers Run Red, which helps companies like BBC Radio One create events and design buildings inside Second Life.
Simply put, companies as varied as Adidas, Sun Microsystems (SUNW), and Toyota (TM) want to promote their products and ensure their brands are getting exposure amid the consumers, many of them young, who are spending increasingly long stretches not just on the Internet, but immersed in virtual worlds. In-game advertising revenue in the U.S. is expected to rise from $186 million in 2005 to $875 million in 2009, according to Yankee Group.
Media companies even face competition from virtual upstarts inside Second Life, including New World Notes and SL Herald. Reuters commissioned its longtime tech reporter, Adam Pasick, to cover Second Life full-time and act as Reuters' Second Life bureau chief. Pasick's avatar sports a green shirt, a grim business-like expression, and a press badge. One of his first stories reported on a U.S. congressional committee's investigation of online virtual economies like Second Life and Vivendi Universal's World of Warcraft and how virtual assets and income received in the games should be taxed.
Another Reuters story is an interview with the virtual president of Second Life's most popular bank, Ginko Financial.
The Reuters site also offers a variety of market information, such as the exchange rate between the Linden dollar, a currency used in Second Life, and the U.S. dollar. Another table tracks the number of U.S. dollars ($404,063, at recent count) spent by players on Second Life in the past 24 hours. "Second Life is a really hot economy," says Pasick, who, in the game, goes under the name of Adam Reuters. "It was a natural for Reuters."
CNET views Second Life as another way to promote its regular online features. Last week, it hosted server maker Sun Microsystems in its virtual conference room, housing 60 people; the event was standing room only. On Oct. 16, CNET held a similar Q&A session, giving Second Life attendees an opportunity to ask questions of the CEO of Linden Labs.
In coming months, the news outfit also plans to make its writers available for online sessions to talk about breaking news stories and reviews, says Daniel Terdiman, a CNET senior writer who is working on the Second Life project. Presentations expected to be posted to Second Life once a week may also include videos and podcasts.
TESTING THE WATER.
Wired, meanwhile, unveiled its building in Second Life to kick off a package of stories on the game published Oct. 17. The company expects to use its new virtual building to let writers chat with one another and to host three or four virtual Q&A events a month with real-world as well as Second Life notables, says Baker. "It's kind of a toe in the water for us," he says, adding that Wired is also actively looking to set up in other virtual worlds as well. "We are still not sure how to make use of this space; this is the test case," he says.
There could be plenty of other opportunities for testing. Bovington predicts that the likes of Microsoft (MSFT) and Google (GOOG) will jump into the game with similar visual Web offerings. Then there are existing virtual worlds besides Second Life, including There.com and World of Warcraft.
Unlike the latter, Second Life offers more features and options for businesses, says Bovington. "We are this canvas that allows companies to do what they want to do in Second Life," says David Fleck, Linden's vice-president of marketing. "It mimics real life much more accurately."
Click here to see how companies are using Second Life to promote their products and brands.