A New Face in Tech Services

Manjeet Kripalani

The tech outsourcing business is going mainstream. Far from being a service that only big and mighty players like IBM and GE could master, its benefits are more obvious and it’s becoming accessible to a larger number of companies both as beneficiaries and providers. That means the industry's pioneers have to change their business models and move faster than their new rivals, anticipating what the upcoming challenges and opportunities are, and seizing them.

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