Health Insurers Put to Test

Health-insurance companies are objects of derision in most physician's offices. Doctors and nurses gripe that insurers take too long to pay claims, or they deny claims for mysterious reasons that would require a PhD in logic to decode. One entrepreneur with a famous pedigree wants to hold health payers accountable for those faults: Jonathan Bush, the first cousin of U.S. President George W. Bush and founder of Watertown (Mass.)-based health-IT company athenahealth (see BW Online, 3/28/05, "Crusader for Clearer E-Info").

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