Archiving Phone Calls? Why Not; It's Cheap

Archiving phone calls is becoming increasingly cheap and easy. And that could lead to some corporations doing just that.
Olga Kharif

Consultancy Ferris Research recently calculated how much it would cost to archive voice calls -- an issue all the more intriguing in light of the government's phone records controversy. Ferris estimates that storing one hour of voice calls takes up about 5 megabytes. So if a user is on the phone for an hour 200 days a year, that adds up to 1 gigabyte of storage a year. That amount of storage costs between $1.60 and $2.10.

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